Shopping is an
important part of our daily life's. When you enter a shop, store or
supermarket a shop assistant might come to and ask you one of following
questions:
Can I help you?
May I help you?
Is there anything I can
do for you?
Hello sir/ madam how may
I help you today?
Can I help you find what
you are looking for?
Are you looking for
anything in particular?
How to
answer some of these questions :
Yes please. I am trying
to find some baby food.
Yes. Can you tell me if
you sell toothpaste?
OK, please tell me where
I can find shampoo?
Questions
you might want to ask:
Hello, can
you help me?
Is it OK to ask you something?
When
leaving the store, the shop / sales assistant or checkout worker might
ask the following questions.
Did you manage
to find everything you wanted?
Is that all?
Is that everything?
Do you need anything else, madam / sir?
Will that be all?
Customer
can use the following answers.
Yes, that's it.
Can I pay my bill now, please?
Yes, that's all for today. Thank you.
Speaking tips:Remember to be
polite. Use the words like 'please', 'thank-you' and 'excuse me'.
You will use
'please' when you are asking somebody for something.
You will
use 'thank you' when you have received something.
You will
use 'excuse me' before you interrupt somebody.
Sometimes you will have to ask for help if you cannot find
the product that you are looking for or asking for the various ways to pay for
your goods.
Phrases
that will be useful when shopping.
Have you got? =
Have you got any toothpaste?
Do you have? = Do you have any first aids kits?
Which aisle is the tooth paste in? (Aisle is the walk way between the shelves)
Can I pay using my visa credit card? = Using your credit card or bank card to pay for
your goods.
Can I have a plastic bag to put my shopping in, please? = plastics bags used to carry your shopping in.
Some supermarket’s you need to ask for plastic bags, most times you will not
have to ask for them.
What
is the high street?
The 'high street' is where most of the shops in towns and cities are located. British
high streets now look more alike, with the same large chain stores in all major
towns and cities, which sell clothes, shoes and electronic goods. There are
still smaller family run stores, which specialise in certain goods and
products.
Butcher’s shop (sells meat)
Baker’s or bakery (sells bread and cakes)
Greengrocer’s (sells fruit and vegetables, also known simply as the ‘grocer’s’)
Stationer's (sells paper, pencils, pens, printer cartridges and things for an office)
Chemist's or Drugstore (sells medicines and toiletries)
Hardware store(sells equipment and tools that you use in your home and yard: nails, screws also paint, glue,etc.)
Newsagent's(sells newspapers and magazines and also cigarrettes and sweets).
Off-license(sells only alcohol such as beer, wine and spirits. Many off-licenses also sell confectionary and cigarettes).
Supermarket: A large store that sells many different kinds of food and things people need for the house.
Corner shop: A small shop near your heme that opens very long hours and sells food and important things.
What
is a local corner shop?
Towns and cities
across the UK often have a small local corner shop (convenience store) that normally stays open for
very long hours, seven day a week, and stocks many essentials such as milk,
bread, some basic foods and toiletries.
Stores that sell different types of goods: Convenience store: A store where you can buy food, newspapers, etc., that is often open 24 hours each day. Also known as small local corner shop. Department store: A large store that sells many different products, such as clothes, kitchen equipment, etc.
Chain store:One of a group of stores owned by the same company.
Superstore:A very big store, especially one that has many different types of products, or one that has a lot of one type of product.
Fruit juice, beverages, drinks: apple juice, orange juice, grapefruit juice,
lemon juice, tomato juice, fresh fruit juice, frozen fruit juice;
tea, green tea, black tea, tea with milk,
iced tea, herbal tea, mint tea, Indian tea; coffee, instant coffee, espresso, cappuccino,
decaffeinated coffee / decaf, coffee with milk, coffee with cream,
half-and-half, black coffee; cocoa, hot chocolate, milkshake;
Water, soft drinks: mineral water, spring water, soft drinks,
soda water, lemonade, cider, ginger ale;
Alcoholic drinks / liquor: beer, wine, red wine, white wine, champagne;
vodka, cognac, brandy, whisky, liqueur; cocktail, punch;
A bag of: a bag of potatoes, a bag of
oranges, a bag of dog food, a bag of potato chips;
A bar of: a bar of chocolate, a candy bar, a
bar of soap;
A bottle of: a bottle of milk, a bottle of
mineral water, a bottle of grapefruit juice, a bottle of red wine, two bottles
of beer, a bottle of ketchup, a bottle of soy sauce;
A bowl of: a bowl of breakfast cereal, a bowl
of cornflakes, a bowl of salad, a bowl of soup;
A box of: a box of spaghetti, a box of corn
flakes, a box of crackers, a box of cookies, a box of chocolates, a box of
matches;
A bunch of: a bunch of parsley, a bunch of
carrots, a bunch of radishes, a bunch of flowers;
A can of: a can of green peas, a can of
olives, a can of tomato soup, a can of sardines, a can of beer, a can of hair
spray;
A carton of: a carton of milk, a carton of
fruit juice, a carton of eggs, a carton of cigarettes (ten packs of
cigarettes);
A container of: a container of sour cream, a
container / a cup of yogurt;
A cup of: a cup of coffee, a cup of tea, a
cup of soup, a (plastic) cup of coffee;
A dozen: a dozen eggs, two dozen eggs, a
dozen oranges, a dozen bread rolls, a dozen hamburger buns;
A gallon of: a gallon of milk, a gallon of
spring water;
A glass of: a glass of milk, a glass of beer,
a glass of wine;
A head of: a head of cabbage, a head of
cauliflower, two heads of garlic;
A jar of: a jar of coffee, a jar of
mayonnaise, a jar of raspberry jam, a jar of pickles;
A loaf of: a loaf of bread, a loaf of French
bread, two loaves of rye bread;
A mug of: a mug of beer, a mug of coffee;
A package of: a package of hot dogs, a
package of chicken legs, a package of sesame rolls, a package of cookies, a
package of cottage cheese, a package of popcorn, a package of beans, a package
of candies;
A pack of: a pack of chewing gum, a pack of
cigarettes, a pack of cards; a six-pack of beer, a twelve-pack of mineral
water, a twin pack;
A piece of: a piece of bread, a piece of
cake, a piece of pie, a piece of fruit;
A pint of: a pint of blueberries, a pint of
cream, a pint of beer;
A pound of: a pound of meat, three pounds of
ground beef, a pound of cheese, a half pound of butter, two pounds of tomatoes;
A quart of: a quart of milk, a quart of apple
juice, two quarts of orange juice;
A roll of: a roll of toilet paper, a roll of
paper towels, a roll of foil, a roll of film;
A slice of: a slice of bread, a slice of pie,
a slice of pizza, a slice of cheese, a slice of meat; a slice of tomato;
A teaspoon of: a teaspoon of instant coffee,
a teaspoon of syrup; a tablespoon of salt; Sugar: a lump of sugar; two lumps of sugar; a
cube of sugar; a teaspoon of sugar; a spoonful of sugar;
A tube of: a tube of mustard, a tube of hand
cream, a tube of shampoo, a tube of toothpaste;
One, two, five: two fish, four salmon steaks,
five frozen hamburgers, three cinnamon buns, six oranges.
WEIGHT
1 ounce (oz.) = 28.35 grams (g)
1 pound (lb.) = 16 ounces = 453.6 grams
2.2 pounds = 1 kilogram (kg)
Liquid
1 pint (pt.) = 0.473 liters (L, l)
1 quart (qt.) = 2 pints = 0.946 liters
1 gallon (gal.) = 4 quarts = 3.785 liters
Inside a clothes shop.
General questions you can ask in a clothing store.
Can you tell me where the dressing room is?
I can't seem to find my size.
Can you help me look for it please?
Do you have this in different colours?
Where is the black shirt you have on display in the shop window?
How much is this jumper?
Will you be having a sale soon?
Where is the matching shirt for this skirt?
When are you going to get more sizes?
I'm looking for a belt that will go with these pants.
Doe's the shop have alteration service?
What will it cost be if I get the skirt altered?
When will you start selling your winter clothes collection?
What day will you be getting your winter clothes collection?
How to answer some of the above questions.
The dressing room is on left at the bottom of the store.
The dressing room is over there next to the jeans.
All our jumpers are located next to the t-shirts at the front of the store.
We get new stock every Monday, so I if you want to try next week.
Yes the store does have alterations ask at the information desk.
Alterations, start from six pounds.
Alterations normally takes one week, but can be quicker depending on our work load. If you leave the shirt today you will be able to pick them up next Friday.
We'll have our winter collection on show late October.